30-day money-back guarantee
Any new paid plan can be refunded in full within 30 days of the first charge — no questions, no forms. Email billing@livescraper.com from the account address.
Mid-cycle cancellations
Cancel any time from the dashboard. Your plan stays active until the end of the current billing period. We do not prorate partial months on monthly plans; annual plans are prorated to the unused months.
Disputes
If you believe a charge is wrong, open a ticket within 60 days. We respond inside one business day and refund any verified billing error.
Out of scope
Credit packs (one-off scrape credits) are non-refundable once used. Unused credits remain valid for 12 months.
Last updated 2026-05-04.